The functional consultant is tasked with implementing a solution to optimize the organization’s business processes. This role uses cloud SaaS technologies to develop improvements in process efficiency and to integrate a certain level of automation.
It also involves implementing low-code solutions or types of reports related to information analytics.
The following training programs aim to:
Possible certifications upon completing your training include:
This 2-day course is designed for professionals in various roles who want to fully leverage the power of Microsoft Power BI to transform raw data into visual reports and interactive dashboards. Whether you receive reports from analysts or are starting from scratch, this training will teach you how to explore visualizations in depth, perform advanced analyses, and ask targeted questions about your data.
Through comprehensive hands-on experience with Power BI Desktop and the Power BI Online service, you’ll learn how to connect to your data sources, clean them with Power Query, build a powerful data model using DAX formulas, and design impactful reports. This will enable you to extract new strategic insights, customize your dashboards, and share compelling information across your organization.
This one-day course is designed for professionals in various roles who receive data visualizations and Power BI reports from data analysts or data visualization engineers. These data report recipients aim to use the features and capabilities of Power BI to fully explore the visualizations and initial analyses provided in the reports, perform additional analyses to ask higher-level questions about the data, and customize and create new visualizations and dashboards to share new insights and create compelling reports.
This course introduces you to the Microsoft Dynamics 365 Contact Center, focusing on its key features and user experience. Participants will learn about work allocation mechanisms, understand how conversations are optimally routed, and explore the daily workflows of contact center agents and supervisors.
Upon completion of the course, learners will have the knowledge necessary to navigate and effectively manage the Dynamics 365 Contact Center environment.
Gain a solid foundation in Microsoft Dynamics 365 Finance by mastering ERP fundamentals, navigation, security, and shared features. Explore advanced tools such as Copilot automation, AI-powered forecasting, and intelligent collections. We cover financial reporting, budgeting, API/AR processes, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electronic reporting, and customization to support better decision-making.
This course will show you how to understand and support end-to-end supply chain operations with Dynamics 365 Supply Chain Management, leveraging its integration with the Microsoft ecosystem and AI-assisted insights. You will learn how the solution unifies key processes such as product configuration, inventory control, sales, procurement, manufacturing, and planning to improve visibility, coordination, and operational efficiency within an ERP solution.
This course will show you how to structure and manage your sales process with Dynamics 365, while leveraging native integration with Microsoft 365 and Power Platform. You will learn how to effectively manage accounts and contacts, qualify and track leads, and manage opportunities and the pipeline within Dynamics 365 Sales to improve sales visibility, collaboration, and team performance.
This course will teach you how to optimize and automate business processes using Dynamics 365 customer engagement apps, while leveraging seamless integration with Microsoft 365. You’ll learn to deliver effective customer support with AI-driven Dynamics 365 Customer Service, enhance customer experience through intelligent omnichannel communication in the Dynamics 365 Contact Center, and boost first-time resolution rates for field teams with AI-powered Dynamics 365 Field Service.
Welcome to the “Automation with Microsoft 365 Power Automate” course! In this comprehensive and hands-on learning experience, you will unlock the full potential of Microsoft Power Automate, a powerful tool that empowers you to streamline workflows and automate repetitive tasks across the Microsoft 365 suite.
In today’s fast-paced digital world, efficiency is key. Microsoft Power Automate offers a game-changing solution by allowing you to create automated workflows that integrate seamlessly with your favorite Microsoft 365 applications, such as Microsoft Teams, Outlook, SharePoint, and more. Whether you are a business professional, IT administrator, or enthusiast, this course is designed to equip you with the essential skills and knowledge to harness the true power of automation within Microsoft’s cloud productivity ecosystem.
Prepare to revolutionize your productivity and elevate your Microsoft 365 experience with Automation using Microsoft Power Automate. Enroll now and embark on a journey towards greater efficiency and effectiveness in the cloud productivity realm.
Welcome to the Microsoft Power Automate for End Users course! This comprehensive training program has been designed to empower you with the knowledge and skills required to efficiently automate your everyday tasks and streamline your workflows using Microsoft Power Automate.
As the modern workplace continues to evolve, automation has become a vital component in enhancing productivity and efficiency. With Microsoft Power Automate, you can effortlessly create automated workflows that connect your favorite apps and services, saving you time and effort so you can focus on what truly matters.
Throughout this course, our expert instructors will guide you through the ins and outs of Microsoft Power Automate, from the fundamentals to advanced techniques.
By the end of this course, you will have gained the confidence and proficiency to create efficient automated workflows, enabling you to work smarter, not harder.
Let’s embark on this exciting learning journey together! Join us now to discover the true potential of automation and revolutionize the way you work with Microsoft Power Automate. Enroll today and unleash your productivity!