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Microsoft Dynamics 365, a comprehensive suite of business applications, plays a central role in empowering organizations to deliver exceptional customer service. The Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) certification training aims to validate the skills and expertise of professionals in using Dynamics 365 for optimal customer service management.

Using tools such as automatic case creation and queue management frees up your time to focus where you can have the greatest impact, directly with your customers.

This course provides comprehensive preparation for the MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification.

This four-day Microsoft-certified training analyzes business requirements and translates these requirements into fully realized business processes and solutions that implement industry best practices. Gain a fundamental understanding of accounting principles and a deeper understanding of financial operations concerning core finance operations, manufacturing, retail, and supply chain management. Candidates for this exam typically specialize in one or more feature sets of Dynamics 365 Finance, including core finance, general ledger, taxation, cost accounting, cost management, fixed assets, budgeting, revenue recognition, consolidation and elimination, credit and collections, cash and bank management, and expense management. They understand the relationships between finance and manufacturing, retail, and supply chain management.

This course provides comprehensive preparation for the MB-310 exam to obtain the Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate certification.

In the fast-paced field of enterprise solutions, Microsoft Dynamics 365 has emerged as a powerful platform, facilitating seamless integration and efficient business processes. At the heart of mastering Dynamics 365 is the MB-500 certification course, a comprehensive program carefully designed to equip professionals with the skills and knowledge necessary to navigate the complexities of this dynamic ecosystem.

During this five-day Microsoft-certified training, we discuss the tasks necessary to fulfill the role of a developer in Dynamics 365 Finance and Operations Apps. The Dynamics 365 for Finance and Operations Apps Developer is a key technical resource who implements and extends the application to meet business needs.

This course provides comprehensive preparation for the MB-500 exam to obtain the Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate certification.

This five-day Microsoft-certified training will enable participants to learn the most important features and functionalities required by the Dynamics 365 Supply Chain Management Functional Consultant. This includes product information and how to configure, create, and manage your product and inventory, configuration and processing of supply chain management, transportation management features, warehouse management features, quality management and control functionalities, and the configuration and processing of the master planning.

This course provides comprehensive preparation for the MB-330 exam to obtain the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate certification.

This course focuses on developing applications that extend Business Central. This can include creating new modules and modifying existing ones. The developer can add new business logic or modify existing business logic using events. A developer also enables the integration of Business Central with other applications, including Microsoft Power Platform products.

In this course, participants learn to troubleshoot and debug system issues. This can involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as intended. Business Central developers may be required to optimize system performance by identifying bottlenecks and improving code quality. Business Central developers are responsible for system upgrades, data migration, and system maintenance to ensure it remains up-to-date and secure.

This course provides comprehensive preparation for the MB-820: Microsoft Dynamics 365 Business Central Developer exam to obtain the Microsoft Certified: Dynamics 365 Business Central Developer Associate certification.