Managing Microsoft 365 Messaging MS203 Training Plan: Detailed Modules
Module 1: Overview of Exchange Online
- What is Microsoft 365?
- Overview of Microsoft 365 workloads
- Overview of Microsoft 365 subscriptions
- Provisioning a Microsoft 365 tenant
- Introduction to Exchange Online
- Overview of Exchange Online
- How does Exchange Online compare to Exchange Server?
- Key reasons to use Exchange Online
- What is Exchange hybrid deployment?
- Organization relationships in Exchange Online
- Overview of Exchange Online administration tools
- Microsoft 365 admin center
- Exchange admin center
- Managing Microsoft 365 and Exchange Online with PowerShell
- Lab: Exploring Microsoft 365 and Exchange Online admin portals
Module 2: Managing Exchange Online recipient objects
- Overview of recipient object types in Exchange Online
- Overview of user mailboxes
- Overview of resource mailboxes
- Overview of shared mailboxes
- Overview of link mailboxes
- Overview of mail contacts and mail users
- Managing groups in Exchange Online
- Overview of public folders
- Creating and managing user mailboxes and mailbox settings
- Creating and managing resource mailboxes
- Creating and managing shared mailboxes
- Creating and managing contacts
- Creating and managing groups
- Creating and managing public folders
- Lab A: Creating and managing
- Exchange Online recipients
- Overview of address lists in Exchange Online
- Creating and managing address lists
- Creating and managing address books and address book policies
- Configuring offline address books
- Lab B: Managing address lists and address book policies in Exchange Online
Module 3: Managing administration in Exchange Online
- Overview of the Exchange Online permission model
- Microsoft 365 or Office 365 permissions in Exchange Online
- What is RBAC?
Implementing RBAC for - Applications in Exchange Online
- What are role groups and management role groups?
- Built-in role groups in Exchange Online
- Creating and managing role groups in Exchange Online
- Feature permissions in Exchange Online
- Overview of Exchange Online user roles
- Implementing user roles with role assignment policies
- Managing roles and role assignment policies
- Lab: Managing role-based access control for administration in Exchange Online
Module 4: Managing authentication and security in Microsoft Entra ID
- Overview of Microsoft Entra ID
- Authentication types with Microsoft Entra ID
- Authentication methods in Microsoft Entra ID
- Managing user objects and user settings in Microsoft Entra ID
- Managing group objects and group settings in Microsoft Entra ID
- What is MFA?
- What is conditional access?
- Creating conditional access policies
- Overview of Privileged Identity Management
- Implementing password protection
- Implementing self-service password reset
- Microsoft Entra ID security defaults
- Authentication in Exchange Online
- Authentication in Exchange hybrid deployments
- Enabling hybrid modern authentication
- Lab: Implementing authentication and security features in Microsoft Entra ID
Module 5: Managing mail flow in Exchange Online
- Configuring and managing SMTP domains for Exchange Online
- Overview of remote domains
- Overview of connectors
- Configuring and managing connectors in Exchange Online
- Overview of mail flow in Exchange Online
- Managing mail flow in hybrid scenarios
- Overview of mail flow rules
- Configuring and managing mail flow rules
- Using mail flow rules for specific scenarios
- Lab A: Managing mail flow for Exchange Online
- Troubleshooting mail flow
- Message tracing in Exchange Online
- Exchange Online reporting
- Monitoring Exchange Online with Microsoft Service Health
- Alert policies and alerts in Exchange Online
- Lab B: Monitoring and troubleshooting mail flow
Module 6: Managing message security in Exchange Online
- Overview of Exchange Online Protection
- Planning mail flow for Exchange Online Protection
- How does email protection work?
- What is Microsoft Defender?
- Overview of Microsoft Defender for Office 365
- How threat protection works in Microsoft Defender for Office 365
- What is Microsoft Defender for Identity?
- Attack simulation in Microsoft Defender for Office 365
- Preset security policies in Exchange Online Protection and Microsoft Defender for Office 365
- Managing and configuring anti-spam protection
- Managing and configuring anti-malware protection
- Managing and configuring spoofing protection
- Managing and configuring phishing protection
- Configuring Safe Attachments
- Configuring Safe Links
- Configuring connection filtering
- Configuring outbound spam protection
- Configuring quarantine and quarantine policies
- Lab A: Implementing message security with preset security policies
- How does message encryption work in Exchange Online?
- Implementing message encryption in Exchange Online with Microsoft Purview
- Managing message encryption
- Managing advanced message encryption in Exchange Online
- Lab B: Configuring threat policies and Purview Message Encryption
Module 7: Implementing compliance in Exchange Online
- Overview of DLP
- How do DLP rules work?
- DLP policy templates in Exchange Online
- Creating DLP policies
- Configuring and managing policy tips
- Overview of data lifecycle management
- Overview of Microsoft 365 retention policies
- Creating and managing retention policies in Microsoft 365
- Overview of retention policies in Exchange Online
- Overview of Exchange Online journaling
- Overview of sensitive information types
- What are sensitivity labels?
- Creating and publishing sensitivity labels
- Using sensitivity labels to apply encryption
- Overview of Microsoft Purview eDiscovery
- Overview of content search
- Creating and running a content search
- Previewing and exporting search results
- Creating and managing eDiscovery holds for Exchange Online
- Lab A: Implementing messaging compliance
- Overview of auditing reports in Exchange Online
- Exporting mailbox audit logs
- Running litigation hold reports
- Running role group change reports
- Managing administrator audit logs
- Lab B: Message lifecycle management using archiving and retention
Module 8: Configuring clients for Exchange Online
- Overview of Outlook for PC and Outlook for Mac
- Outlook for iOS and Android clients
- Overview of Exchange ActiveSync, POP3, and IMAP4 clients
- Modern authentication with mobile clients
- Securing Outlook for iOS and Android in Exchange Online
- S/MIME for Outlook for iOS and Android in Exchange Online
- Outlook on the web in Exchange Online
- Creating and managing Outlook web app policies in Exchange Online
- Public attachment handling in Exchange Online
- Overview of Remote Connectivity Analyzer
- Client Access Rules in Exchange Online
- Modern authentication for Outlook in Exchange Online
Recommended prerequisite knowledge
- Cloud and Microsoft 365 Fundamentals: Basic understanding of cloud services, the SaaS model, and the overall architecture of Microsoft 365.
- Domain and Identity Services: Working knowledge of Active Directory (AD DS) principles and cloud identity concepts with Microsoft Entra ID (Azure AD).
- Network and Email Protocols: Understanding of network fundamentals, as well as basic DNS principles (MX, SPF, DKIM, DMARC records) and the SMTP protocol.
- Windows System Administration: Basic experience managing Windows operating systems and configuring email clients such as Microsoft Outlook.
- PowerShell Automation: Familiarity with the command line and basic syntax of Windows PowerShell for running administrative scripts.
Microsoft Exchange Online Training
The Microsoft 365 Email Management (MS203) course is designed for IT professionals who want to master the administration, security, and optimization of Exchange Online email services in a cloud-based enterprise environment. This course covers essential topics such as recipient management, configuring email flows and connectors, threat protection with Microsoft Defender, and data compliance and retention with Microsoft Purview. This course equips you with the skills needed to manage email objects, secure client access, and ensure seamless and resilient collaboration.
This course will provide you with the knowledge necessary to effectively administer your organization’s email platform and security posture within Microsoft 365.
Why take the Microsoft 365 Email Management (MS203) training course?
Mastering Exchange Online management allows you to centrally, efficiently, and securely manage your company’s collaboration and communication platform. In a modern cloud work environment, email remains the primary communication channel and a prime target for cyberattacks. This training helps IT professionals acquire key skills to manage recipients and RBAC roles, route email through custom connectors, counter threats with Microsoft Defender for Office 365, and enforce compliance and retention policies with Microsoft Purview.
By developing in-depth expertise in Microsoft 365 email services, you optimize communication flow, strengthen your organization’s security posture, and ensure seamless and secure access for users across all their devices.
Key skills you will learn in the Microsoft 365 Email Management training
Our MS203 course provides hands-on, in-depth instruction on administering Exchange Online and related services. Key topics include:
Exchange Online Overview and Administration
Learn about the components of Microsoft 365 cloud email, compare Exchange Online to Exchange Server, and get hands-on experience with the administration portals (M365 Admin Center, Exchange Admin Center) and Exchange Online PowerShell.Managing Recipient Objects and Address Lists
Learn how to create and manage user, resource, and shared mailboxes, groups, public folders, address lists, and address book policies (ABP).Managing Delegation and Administrative Roles (RBAC)
Master the Role-Based Permissions (RBAC) model, manage administrative role groups, and apply role assignment policies to users.Securing Access and Authentication
Configure the security and authentication settings built into Microsoft Entra ID (Azure AD) to protect access to corporate email.Mail Routing and Connector Management
Understand how email flow works, configure accepted domains, set up inbound/outbound connectors, and troubleshoot transport rules.Threat Protection and Email Hygiene
Implement advanced anti-spam, anti-phishing, and anti-malware strategies with Microsoft Defender for Office 365 (Safe Links and Safe Attachments) to secure your communications.- Data Compliance, Retention, and Governance
Enforce data loss prevention (DLP), retention and archiving policies, eDiscovery search, and audit log analysis using Microsoft Purview.
- Client Access Configuration and Troubleshooting
Optimize and equip your users with seamless email access on Outlook on the web, Outlook mobile, and desktop clients by configuring Autodiscover and connectivity protocols.
This training ensures you will be able to effectively administer and secure your organization’s email platform on Microsoft 365.
Instructor-Led Training for Effective Mastery
Our Microsoft 365 Email Management course offers interactive sessions led by expert certified instructors. Through concrete examples and hands-on exercises in a virtual lab, you’ll gain real-world experience in configuring, securing, monitoring, and troubleshooting email and Exchange Online flows in an enterprise environment.
By the end of the course, you’ll be ready to optimize email object administration, ensure security against threats with Microsoft Defender, enforce compliance policies with Microsoft Purview, and guarantee smooth and highly available email delivery within your organization.
Who should take the Managing Microsoft 365 Messaging (MS203) course?
The MS203 training course is ideal for:
- Exchange Server and Microsoft 365 email administrators responsible for the management, deployment, and daily maintenance of a secure and efficient email and collaboration platform based on Exchange Online.
- System administrators and cloud infrastructure engineers who want to master email flow, connector configuration, email delivery troubleshooting, and client access management across all types of devices.
- IT security and compliance professionals looking to strengthen threat protection (anti-spam, anti-phishing, secure attachments) with Microsoft Defender and implement data retention, archiving, and data loss prevention (DLP) policies with Microsoft Purview.
This training is perfect for those who want to deepen their modern Exchange Online administration skills to ensure the performance, security, and compliance of the enterprise email environment.
Optimize the security, compliance, and administration of your email with Microsoft 365
By completing the Microsoft 365 Email Management (MS203) course, you will develop the skills needed to effectively administer Exchange Online, master email routing, and ensure your data is protected with Microsoft Defender and Microsoft Purview. This course will help you strengthen your organization’s overall security posture and deliver a seamless and highly available collaboration experience.
Enhance your skills in cloud email administration, threat protection, and governance within Microsoft 365. Register for our MS203 course today to ensure modern, seamless, and secure management of your Exchange Online infrastructure.
Frequently asked questions about the Managing Microsoft 365 Messaging training (MS203)
This training enables IT professionals to gain comprehensive mastery of Exchange Online. You will learn how to configure email flows, manage recipient objects, automate common tasks, and deploy strict security policies against phishing and spam. This ensures seamless, secure communication that meets business requirements.
Yes, the MS203 course is available as an interactive, remote virtual classroom led live by an expert instructor, as well as in person. In virtual mode, you benefit from the same live interaction and full access to remote hands-on labs to work with a real Exchange Online environment.
The previous Microsoft MS-203T00 course covered complex hybrid scenarios with on-premises Exchange Server. The new MS203 course focuses exclusively on Exchange Online and 100% cloud-based features. This streamlined format allows you to delve deeper into modern cloud administration, security (Microsoft Defender), and compliance (Microsoft Purview) technologies.
We offer a range of financing options, including discounts for group registrations, early bird rates, and funding through your continuing education budgets or applicable grants. Contact our team for a personalized quote.
The training details the implementation of advanced threat protection with Microsoft Defender for Office 365. You will learn how to configure effective anti-spam, anti-phishing and anti-malware strategies, as well as how to deploy Safe Links and Safe Attachments features to intercept social engineering attacks and malware before they reach mailboxes.
The course covers the implementation of data loss prevention (DLP) policies to prevent the sharing of sensitive information via email, the application of automatic retention and archiving rules to meet legal requirements, and the use of eDiscovery and audit tools to meet your company’s regulatory compliance needs.
Basic command-line skills are recommended, but not strictly required. The training covers the use of Exchange Online PowerShell through guided examples and labs, allowing you to learn how to automate recipient administration, access role management, and report generation without being a programming expert.